Privacy Policy

Introduction

Ultravex Onflare Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our contemporary architectural design services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us for architectural design services
• Request quotes or consultations
• Subscribe to our newsletter
• Fill out forms on our website
• Participate in surveys or feedback

This information may include:

• Name and contact information (email, phone, address)
• Project details and requirements
• Property information
• Budget and timeline preferences

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide architectural design services and consultations
• Respond to your inquiries and communicate with you
• Develop project proposals and design solutions
• Process payments and manage contracts
• Send newsletters and marketing communications (with consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with trusted third parties who assist us in:

• Engineering and structural consultations
• Construction and building services
• 3D visualization and rendering services
• Payment processing
• Website hosting and analytics

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure safety and security

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access or disclosure
• Alteration or destruction
• Loss or misuse

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements
• Maintain records for ongoing or potential projects

Typically, we retain client information for 7 years following project completion, as required by Canadian architectural regulations.

6. Your Privacy Rights

Under Canadian privacy laws, including PIPEDA, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your information (subject to legal requirements)
• File a complaint with privacy authorities

7. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience and website functionality
• Analyze website traffic and usage patterns
• Remember your preferences
• Provide targeted content

You can control cookies through your browser settings, though this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be transferred to and processed in countries outside of Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: